Washington's Drive-up Coffee Stands Foster Sense of Community – CoffeeTalk

Small drive-up espresso stands have gained popularity in Washington, becoming an integral part of local coffee culture and resembling neighborhood gathering spots. The concept has roots in the Pacific Northwest, where Starbucks launched its first location in Seattle during the early 1970s, paving the way for a coffee-centric environment. By 1980, Monorail Espresso was already dispensing drinks from a cart, which contributed to the emergence of coffee carts and, subsequently, drive-up kiosks offering espresso to go.

Randi Manuel, a Kirkland resident from Las Vegas, appreciates the abundance of these kiosks compared to her hometown’s fast food establishments. Her journey led her to co-purchase The Coffee Stand in Kirkland during the pandemic, transitioning from a loyal customer to business owner. She notes that while the stands promote convenience, the atmosphere often feels personal, with many customers opting to engage in conversation rather than rush off with their coffee.

Manuel emphasizes the importance of building relationships with customers, treating each individual as more than just a transaction but as a valued person within the community. This sense of familiarity and connection enhances the customer experience, making the drive-up stands a vital part of daily routines for many residents. Manuel articulates this sentiment by stating, “You’re not a number to us; you’re a person with a name and a drink order and a dog and a family.” This approach fosters a welcoming environment, reinforcing the significance of local, family-owned businesses in the coffee landscape of Washington.

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